Useful Tips

How do I make a formal complaint about a housing association?

How do I make a formal complaint about a housing association?

How to complain to the Housing Ombudsman

  1. Make a formal complaint to your landlord. You should use your council or housing association’s formal complaints procedure first.
  2. Contact your local councillor, MP or tenant panel.
  3. Contact the Housing Ombudsman.

Where can I get free legal advice for my housing problem?

Find out how to get free legal advice and representation for housing problems including eviction and homelessness. You should always check if you can get legal help if you have an urgent housing problem. For example, if you’re being evicted or need to challenge a homelessness decision by the council.

Where can I get advice on housing in the UK?

Get advice on social housing, including if you’re being evicted. Get advice on applying for homeless help from the council, including making an application and challenging a decision. Find out if you can get help with housing if you’re from the EU, European Economic Area (EEA) or Switzerland and you live in the UK.

What to do if you have a housing problem?

Check if you’re being discriminated against in your housing and find out how to solve your problem. Information for people who are about to leave the armed forces, veterans and dependents, on finding accommodation. Covers sources of help and care homes for veterans and disabled ex-service personnel.

What to do if you are not eligible for social housing?

If you don’t understand the council’s decision or need help asking them to review it contact your nearest Citizens Advice. Make sure you bring any letters the council has sent you about your housing application. You might not be able to apply for social housing if your immigration status means you aren’t ‘eligible’.

When to seek legal help for a housing problem?

Legal help with housing problems. You should always check if you can get legal help if you have an urgent housing problem. For example, if you’re being evicted or need to challenge a homelessness decision by the council. Depending on your situation, you may be able to get help from: a legal aid caseworker or solicitor.

Get advice on social housing, including if you’re being evicted. Get advice on applying for homeless help from the council, including making an application and challenging a decision. Find out if you can get help with housing if you’re from the EU, European Economic Area (EEA) or Switzerland and you live in the UK.

Where can I get legal advice for a tenant?

For access to OCJ’s housing legal advice services for tenants, please call 311 and ask for the City’s Tenant Helpline. OCJ’s legal services are free and available regardless of immigration status.

Where can I get help with a housing complaint?

You may eventually decide that you need help from a lawyer. People with very low-income might qualify for free legal aid from a non-profit organization. Complaints about housing discrimination or landlords who receive assistance from the federal government should be directed to the U.S. Department of Housing and Urban Development.

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