What is written communication in nursing?

Non-Verbal Communication – The ability to communicate with patients, family members, and colleagues without speaking, through eye contact, body language, and posture. Written Communication – Being able to write clearly, concisely, and in an easy to understand manner using correct language, spelling, and grammar.

Why Good communication skills are important for nurses?

Studies show that good communication between nurses and patients have many benefits. First, it greatly contributes to the ability to provide patients with individualized care. Those needs include the feelings of safety, love and confidence, all of which are important during a patient’s treatment and recovery.

How do we communicate in healthcare?

The patient-centered care model 13 underscores the essential features of healthcare communication which relies heavily on core communication skills, such as open-ended inquiry, reflective listening and empathy, as a way to respond to the unique needs, values and preference of individual patients 14.